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My current desktop is a Dell and I find it runs smooth for gaming. I love my MacbookPro for designing/coding/surfing on the web. Also, I like the look of Apple computers compared to most PCs.
Their support is actually my only issue with them. I had an Inspiron laptop that one day developed a pixel line down the screen. I called and tried to get help but to no avail. I sold it for well below the MSRP on ebay. A year later a letter comes out stating that my problem was a manufacturer defect and it would be fixed for free. :evil:
Dell is deffinitly not a horrible company but it isnt great. You get what you pay for..and sometimes you get some REALLY great deals!! Thing that got me pissed off at dell was I get a dell 2400 pc it was a reg home pc but a couple years after I got it I found it has a motherboard without an agp slot I was soooo pissed. I bought a pci 6200 (which is a GREAT card for 30 bucks which i got it for, even ran cod2 on highest)
Now about a year later I have found a motherboard to replace my old dells it was a project to replace it and had some fun doing it, it now runs a 7600. Although thats not my primary pc lol
Laptops are fine, they make all the desktops BTX and very very hard to upgrade without buying parts from them. PSU are weird. Good but usually right at the level of the PC and I hear they have weird plugs for the mobo?
These are indeed CHEAP computers. For one, they have a lot of proprietary hardware on the inside of the computer. You cant just replace the motherboard with a different one because they are made custom. Their cooling used to be horrible for their cases but it looks like they've stepped up their game with their new white cases (which look good). Their support does suck. These computers are not for gaming unless you go with XPS series. But, in all honesty, you are better off going with Alienware to get your computer if you're willing to pay that much. Alienware and Dell are the same company (since their buyout a while ago), but Alienware tends to have much better support than Dell does and they are more polite to their customers.
I have both Alienware and Dell computers. I will say that i will never buy from either of them unless im buying a laptop because its just a waste of money when you could save about $2,000 and get a computer built at a local computer store with the same hardware. Alienware's Respawn have you drawn to Alienware? Just make a partition on your hard drive with Norton Ghost or make DVD's of your initial installation of Windows and you have your Respawn disk.
My brother worked for Dell at a kiosk. When stocks started dropping they closed down hundreds of stores in a single night. There was no warning of them coming through to take all the stores down or anything. My brother was left without a job and so were thousands of people. My brother was getting ready for work that morning when he had the call from his boss at the Kiosk. He had personal belongings which he had purchased from them the day before and Dell would not let him get those items. In my mind, Dell has lost ALL respect from me just for doing what they did. You have to save your ass when you depend a lot on stocks, but you dont put someone in the situation.
Anyway, Dells are DECENT but i would only suggest them if your not gaming. Their laptops are awesome. I absolutely hate working on dells though, so much trash on the inside for cooling that gets in your way. Get a computer from a local computer store and you will be much happier.
I have worked with Dells at work for nearly 7 years (prefered supplier), they have some good points and bad.
Support is awful until you get to the Techies, you start off usually in an Indian or Spanish (sounding) Call Centre who just read off crib sheets telling you to disconnect everything, then reconnect 1 piece at a time, i used to lie and just said i had done it, after you have given them your Asset Number twice...
We had 30 Black Dells for our Call Centre and due to some poor airflow design/poor components - 2/3 years later we are getting the capacitors failing on about 1 PC per month, where as the big biege 933mhz bases were still ticking on...
Laptops - we had just generic grey inspirons, screen are very flimsy, we have had brighter areas in the bottom corners, keyboard failures, and the most annoying the wondering mouse pointer... for some strange reason if you are unlucky when you lean on the palm rest on the laptop it connects to the trackpad somehow and your mouse starts to wonder on its own, its a well known fault.
We have 1 laptop that had the motherboard replaced twice, new memory twice, 3 new keyboards and the wondering keyboard fault on it, the person who had it wasnt too impressed after 6 months of having it.
Early Dells had unbranded boards and components, but in the last couple of years they are branded as FoxxConn, so at least when you are out of warranty you know (like stated above) you can always buy a generic replacement
Since then i have dealt with HP's and they seem more solid and stable and less prone to hardware faults - but time will tell.
As for me - i build my own PC's from the bits i can afford and have a nice shiny Samsung laptop, no complaints yet (apart from early Realtek Sound problems with Vista)
Dell is a great company
They make one of the best laptops out
the XPS very good brand People say just becuase their prices are CHEAP they suck.
Naw, their great for gaming and other things
Anyways my thoughts are possitive on dells.
Gateway has some pretty good gaming PCs out right now. I want to get one of their new FX (gaming) desktops.. and they're not that expensive either. And I'm too lazy to build my own